We want you to be completely happy with your purchase. If for any reason you are not satisfied you may return, exchange, or receive store credit for your item(s) within 30 days from the date of shipment. We gladly accept items that are free from scratches, blemishes, sizing or alterations, and without signs of wear or tear. The returned item must be unworn with the UPC tag attached or original packaging. Please note that Clearance and Final Sale items are not eligible for return. Any orders returned undeliverable or refused by recipient, will be subject to a $9.95 charge to be deducted from the total refund amount.
Please contact our Silver Touch Customer Service team at via our website messenger or at firstname.lastname@example.org
If the item is returned within 30 days, but without the UPC tag attached or appropriate packaging a website credit will be issued.
All refunds will be credited for the original amount paid, less shipping and 15% restocking fees, discounts, except in the case of an incorrect shipment.
If returning an order that included a free gift, be sure to include this item with your return or your refund will be adjusted to reflect the retail price of the gift.
If you are returning a gift, please be sure to indicate that a website credit is required and provide your email address. Failure to do so will result in the gift giver receiving a refund to their credit card.
All clearance and final sale items are final. No returns will be accepted on these items.
Once your return has been processed, you will receive a confirmation email; please note that it may take an additional 7-10 business days from the date you receive this email for the funds to be available in your account and it may take an additional billing cycle to see the funds on your billing statement.
Upon returning your items, we recommend that you insure and track your package for the full value of the contents.